FAQs

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Can I see my camera at night?

Yes , the camera can be adjusted

How long is the video stored for?

The length of time for the NVR to store footage is dependent upon several factors including the number of TB included in your NVR and number of cameras.

> What is your repair policy and what can I expect?

All defective products, including security cameras, that are within warranty are eligible for return for repair. You must call our office about the defect and schedule an appointment for a technician to come out and service the equipment.

Does the camera come with warranty?

Yes , our products have 90 days warranty except the adapter.

Is there any monthly chargers?

No , there is only one -time payment for the installation.

My cameras are not working and there’s no light indicator.

Check the outlet connection. Almost always someone disconnected the power source from the outlet. If the problem persists, try to contact us.